Loong Adventures privacy policy is designed to comply with basic international data protection standards, such as GDPR (if you serve European clients), while considering local practices in Nepal.
Loong Adventures Privacy Policy
Effective Date: 01-Jan-2025
We at Loong Adventures value your privacy. When you visit our website and use our services, such as Climbing, Expedition, trekking, tours, and travel arrangements in Nepal, we gather, use, disclose, and protect your information as described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information
- Full name
- Date of birth
- Passport number and nationality
- Email address, phone number, and physical address
- Emergency contact information
- Travel insurance details
- Medical information (e.g., allergies, medical conditions – only if necessary for the trip)
- Payment Information
Billing information (through safe third-party payment gateways; complete credit/debit card numbers are not stored by us)
Usage Data
IP address, browser type, pages visited, time and date of visit, and other analytical data
How We Use Your Information
We utilize your data to:
- Plan and oversee your hiking or vacation schedule
- Get in touch with you regarding reservations, changes, or emergencies.
- According to clients desire & interest we Enhance our services and website performance
- Send newsletters or promotional materials (only with your permission)
- Adhere to legal and governmental requirements (such as permits)
- Information Sharing and Disclosure
Your information may be shared with:
- Government Sector (for permits and trekking registrations)
- Partner companies (e.g., guides, hotels, transportation, air ticket providers)
- Insurance providers (in case of emergency or claims)
- Payment processors (for booking fees and payments)
- Data Security
We put in place the proper organizational and technical safeguards to guard against the loss, abuse, and illegal access of your personal information. But no online system is completely safe.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Correct or delete your data
- Withdraw consent (where processing is based on consent)
- Object to data processing
- File a complaint with a data protection authority
- Data Retention
We only keep your personal information for as long as is required by law (such as for tax or accounting purposes) or for the purposes outlined in this privacy statement.
Cookies and Tracking
Cookies and related technologies may be used by our website to collect usage data and improve user experience. Through your browser, you can control cookie settings.
International Transfers
Your information may be moved to, stored, and processed in Nepal if you are using our services from outside of the country. You agree to this transfer by using our services.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically. With the “Effective Date” at the top, the revised version will be made available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Company : Loong Adventures Pvt Ltd
Thamel 26 Kathmandu Nepal
Email: [email protected]
Mail : [email protected]
Phone: +977 9851364662
Whats App : +977 9851364662
Website: www.loongadventures.com